tg339 Help Center

Go to tg339 Register and fill in your mobile number, a password, and your preferred currency (BDT). The whole process takes under two minutes. You must be at least 18 years old to register. Each person is allowed one account only — duplicate accounts will be closed and balances forfeited.

On the tg339 Login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive a one-time code by SMS. Enter the code, set a new password, and log in. If your registered number has changed, contact live chat before trying the reset.

Yes, but only after identity verification is complete. Submit a request through the live chat with your National ID Card (NID) or Passport. The team will update the number within 24 hours. This restriction protects your account from unauthorised changes.

tg339 accepts four mobile banking methods that are widely used in Bangladesh:

No bank cards or crypto are supported at this time. Only send from a mobile account that is registered in your own name.

The minimum single deposit is ৳350. There is no maximum set for a single transaction, but be aware that the welcome bonus applies only to your first deposit and has a cap of ৳29,000. Deposits usually credit to your tg339 wallet within about 6 minutes.

Wait up to 10 minutes — network delays happen occasionally. If the balance still has not appeared, open live chat and share the bKash transaction ID (TrxID), the exact amount, and the time of transfer. The support team can trace and credit the deposit manually, usually within a few minutes of receiving your details.

Your first deposit earns a 220% match bonus, up to a maximum of ৳29,000. For example: deposit ৳5,000 and you receive ৳11,000 extra in bonus funds. The combined total (deposit + bonus) must be wagered 14 times before any winnings can be withdrawn. The bonus is valid for 7 days from the moment it is credited.

Slots from all tg339 providers — including PG Soft, JDB, CQ9, FA Chai, and Ezugi — count at 100%. Live casino games (Blackjack, Baccarat, Roulette) and fishing games typically count at a lower rate; check the bonus details page or ask live chat for the exact contribution per category before you start playing.

Yes. tg339 offers a 13% reload bonus on subsequent deposits, plus a daily cashback of 0.5% on net losses. If you refer a friend who successfully registers and deposits, you receive ৳200 as a referral reward once their account is verified. All bonuses carry the same 14× wagering requirement.

The minimum withdrawal is ৳1,200. The daily maximum is ৳2,35,000. Once you submit a request, funds reach your bKash, Nagad, Rocket, or Upay account in roughly 18 minutes on average. Your first-ever withdrawal may take up to 1 hour while KYC is processed.

tg339 requires one government-issued photo ID. Accepted documents:

• National ID Card (NID) — most commonly used in Bangladesh
• Passport (any valid international passport)
• Driving Licence

Upload a clear photo or scan through your account dashboard. KYC review typically takes 2 hours. You only need to do this once, and it must be completed before your first withdrawal is processed.

First, confirm that KYC is approved in your account settings. Second, check that your withdrawal wallet name matches your tg339 account name exactly — mismatches cause the most delays. If both are fine, contact live chat with your withdrawal reference number. The team resolves most pending cases within 30 minutes.

Visit the tg339 App page and tap "Download APK". Before installing, go to your phone's Settings → Security → enable "Install from unknown sources" for your browser. The APK is 52 MB, requires Android 8.0 or above, and the current version is 2.0.19. The app is free. iOS support is not currently available; iPhone users can access tg339 through the mobile browser instead.

Only download the APK from the official tg339 App page linked above. The file is scanned and packaged by the tg339 team. Do not install APKs shared in WhatsApp groups or from third-party sites — those versions may be modified. After installing, you can verify the app version under Settings → About in the app; it should read 2.0.19.

tg339 offers 24/7 live chat — the fastest way to get help. Click the chat button inside your logged-in account dashboard. Response times are typically under 2 minutes during peak hours. There is no phone line or public email address; all support runs through the live chat system to keep your account details secure.