tg339 Terms & Conditions

Account Eligibility

tg339 is open to players who meet all of the following conditions:

• You are at least 18 years old.
• You are using the platform for personal, non-commercial purposes.
• You are not on any self-exclusion list at the time of registration.
• You are accessing the site from a location where online gaming is not explicitly prohibited by local law. It is your responsibility to check local rules before you play.

tg339 reserves the right to request age and identity verification at any point. Accounts where eligibility cannot be confirmed will be suspended until documentation is provided.

Account Rules

One Account Per Person

Each player may hold only one tg339 account. Duplicate accounts will be closed, and any balance held in a duplicate account may be forfeited. If you think a duplicate was created by mistake, contact Live Chat before attempting to open a second account.

Accurate Information

Your name, mobile number, and payment details must match across your tg339 account and your bKash, Nagad, Rocket, or Upay wallet. Withdrawals will not be processed to wallets that do not match the account holder's identity.

Account Security

You are responsible for keeping your login credentials private. tg339 will never ask for your password by chat or message. Any activity carried out under your credentials is treated as authorised by you, so use a strong password and enable any available two-step verification option.

Deposits

The minimum deposit at tg339 is ৳350. Deposits are processed via bKash, Nagad, Rocket, and Upay. Standard processing time is around 6 minutes. tg339 does not charge a fee on deposits, but your mobile wallet provider may apply its own transfer charges.

• Deposits made with someone else's wallet will not be accepted and will be returned minus any transaction fees.
• Always use the deposit reference or gateway link shown in your account. Transfers made outside the official gateway cannot be traced or credited.
• tg339 is not liable for funds lost due to incorrect transfer details provided by the player.

Withdrawals & KYC

The minimum withdrawal is ৳1,200 and the maximum daily withdrawal is ৳235,000. Standard processing time is approximately 18 minutes. First-time withdrawals may take up to 1 hour while KYC is reviewed.

KYC Verification

Before your first withdrawal, you must complete identity verification. Accepted documents are National ID Card (NID), Passport, or Driving Licence. The review window is up to 2 hours. Submit clear, unedited scans via the verification section of your account.

• Withdrawals will only be sent to the same wallet used for the most recent deposit.
• Accounts with pending KYC checks will have withdrawals held, not cancelled.
• tg339 may request additional documents if the initial submission is unclear.

Bonus Policy

tg339 offers a first-deposit bonus of 220%, up to ৳29,000. A reload bonus of 13% applies to subsequent qualifying deposits. Daily cashback runs at 0.5% of net losses. The referral reward is ৳200 per qualified friend.

Bonuses are credited automatically after a qualifying deposit. Any attempt to withdraw a bonus before the wagering requirement is met will result in the bonus amount being deducted from the balance. tg339 may cancel a bonus if abuse or manipulation is detected.

Gameplay & Fair Use

All game outcomes on tg339 are determined by certified random number generators (RNG) or by real dealers in live casino streams. tg339 does not manipulate game results. RTP percentages shown for each title reflect long-term statistical averages, not guaranteed returns per session.

• Using bots, scripts, or automated software to place bets is strictly prohibited.
• Collusion with other players, particularly in live table games, will result in immediate account suspension.
• Any winnings generated through exploiting a software fault or error will be voided. Players must report faults via Live Chat immediately upon discovery.
• tg339 reserves the right to void bets placed during a confirmed technical fault.

VIP Programme

tg339 operates six VIP tiers: Starter, Silver, Gold, Ruby, Sapphire, and Diamond. Tier advancement is based on verified monthly turnover. Benefits include higher daily withdrawal limits, improved cashback rates, birthday bonuses, and a personal account manager from Sapphire tier upward.

Tier status is reviewed monthly. Failure to meet the minimum turnover threshold for a tier in a given month may result in a downgrade. VIP benefits cannot be transferred between accounts and have no cash value outside the platform.

Platform Liability

tg339 is provided on an "as available" basis. We work to maintain continuous uptime, but we do not guarantee that the platform will be free of interruptions, errors, or data loss caused by factors outside our direct control, including mobile network outages or payment gateway delays.

tg339's liability to any individual player is limited to the funds held in that player's verified account at the time a dispute is raised. We are not liable for indirect losses, including missed promotional windows caused by platform downtime.

Account Suspension & Closure

tg339 may suspend or close an account without prior notice in the following situations:

• Provision of false or misleading registration information.
• Suspected fraud, money laundering, or chargebacks.
• Breach of any clause in these tg339 terms and conditions.
• Court order or instruction from a relevant regulatory authority.

Players may close their own account voluntarily at any time by contacting 24/7 Live Chat. Any remaining real-money balance (after deducting active bonuses) will be returned to the player's registered wallet within 5 business days, subject to completed KYC.

Responsible Gaming Obligations

tg339 takes problem gambling seriously. You can request deposit limits, time-out periods, or full self-exclusion through 24/7 Live Chat at any time. Self-exclusion requests are processed within 24 hours and lock the account from deposits and gameplay.

If you believe gambling is causing harm to you or someone you know, we strongly encourage you to review our Responsible Gaming page and contact our support team. Tools available include session time reminders, loss limit settings, and reality-check notifications.

When These Terms Change

tg339 may update these terms at any time. When we make a material change, we will post a notice on the site at least 7 days before the change takes effect. Your continued use of the platform after the effective date constitutes acceptance of the updated terms. If you do not accept a change, you should close your account before it takes effect.

The version date shown at the top of this page reflects the most recent update. We recommend bookmarking this page and checking it periodically.

Contact & Support

For any questions about these tg339 terms and conditions, reach our team through the in-platform 24/7 Live Chat. Live Chat is the fastest channel — typical first response is under 2 minutes. For detailed account disputes or document submissions, use the secure upload tool inside your account dashboard.

tg339 does not publish a public contact email address. All account-sensitive communication takes place through the authenticated Live Chat or account portal to protect your data.